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The Stain Removal Guide We Give Friends

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The first sixty seconds decide most stains. Here is exactly what our specialists do — and the one mistake that sets stains permanently.

Rinsing a fresh stain before it sets

Blot First — Never Rub

Rubbing grinds pigment deeper into fibers. Blot from the outside edge inward with a clean white cloth, then keep the stain damp until you can treat it.

Wine, Grease, Mud, Ink

Red wine: cover with salt, then rinse cold. Grease: dish soap worked in gently before washing hot. Mud: let it dry completely, brush off, then wash. Ink: dab with rubbing alcohol on a cloth — never pour it on.

The One Thing to Never Do

Never put a stained garment in a hot dryer “to see if it came out.” Heat sets most stains permanently. Air-dry and check first.

  • Act fast — the first hour matters most.
  • Cold water for protein stains, warm for grease.
  • When in doubt, bring it to us untreated.
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